Privacy policy

Privacy Statement

This document declares the undertakings by Bellabuy in relation to its handling of Your Data. This website is owned and operated by or on behalf of Bellabuy ABN 24 352 863 548 and includes all web pages under the domain name “bellabuy.com.au” and “bellabuy.net.au ” and any other Bellabuy branded web pages which include an authorised link to this Security and Privacy Statement (the “Bellabuy Website”). This Security and Privacy Statement explains our policy for handling personal information, which you may provide to us as you access and interact with the Bellabuy Website.

Data Collection

Bellabuy undertakes to collect Your Data by means that are:

fair; legal; and transparent.

If you visit Bellabuy Website, your web-browser automatically discloses, and the Bellabuy Website servers automatically logs, the following information:

Date and time; IP address; Browser type; Operating system; URL requested; and if your request was successful.

This data may or may not be sufficient to identify you. Any additional data that you provide to the Bellabuy Website, e.g. in a web-form, may also be logged. This data may or may not be sufficient to identify you. Any additional data that your web-browser automatically provides may also be logged, such as cookies. This data may or may not be sufficient to identify you. If you disclose personal data to the Bellabuy Website in conjunction with an identifier, such as your name, Bellabuy Website will collect the data. Moreover, Bellabuy undertakes to collect Your Data from you and not from other parties. This undertaking is qualified as follows: where Bellabuy reasonably considers that the protection of its financial interests requires that it gather Your Data from other sources, or from additional sources. This applies in particular where Bellabuy has a lending exposure to you, and seeks information about your creditworthiness; where Bellabuy reasonably considers that its capability to deliver quality services to you will be materially enhanced by gathering Your Data from other sources. This applies in particular to consumer profile data. Where Bellabuy collects Your Data from sources other than you, it undertakes:

to do so only by legal means; to do so only with your Consent; and to declare to you what sources it uses, and under what circumstances.

Bellabuy undertakes to declare the purpose of collection in a manner which is clear and meaningful, and to avoid vague, highly inclusive statements such as ‘to support our operations’.

Data Security

Bellabuy undertakes to store Your Data in a manner that ensures security against unauthorised access, alteration or deletion, at a level commensurate with its sensitivity. Bellabuy undertakes to transmit Your Data in a manner that ensures security against unauthorised access, alteration or deletion, at a level commensurate with its sensitivity. Bellabuy undertakes to implement appropriate measures to ensure security of Your Data against inappropriate behaviour by Bellabuy staff-members and contractors. These include: training for staff in relation to privacy; access control, to limit access to Your Data to those staff and contractors who have legitimate reasons to access it; particularly in the case of sensitive data, audit trails of accesses, including the identities of staff and contractors accessing the data; reminders to staff and contractors from time to time about the importance of data privacy, and the consequences of inappropriate behaviour; and clear communication of policies and sanctions.

Data Use

Use refers to the application of Your Data by any part of Bellabuy, or any staff-member or contractor of Bellabuy in the course of their work. Bellabuy undertakes to use Your Data only for:

the purposes for which it was collected; such other purposes as are subsequently agreed between Bellabuy and You; such additional purposes as may be required by law. In these circumstances, Bellabuy will take any reasonable steps available to it to communicate to You that the use has occurred, unless it is precluded from doing so by law; and such additional purposes as are authorised by law (in particular to protect Bellabuy interests, e.g. if it believes on reasonable grounds that You have failed to fulfill your undertakings to Bellabuy or have committed a breach of the criminal law).

Bellabuy undertakes to use Your Data only if it has demonstrable relevance to the particular use to which it is being put.

Bellabuy undertakes to use Your Data in such a manner as to take into account the possibility that it is not of sufficient quality for the purpose, e.g. because it is inaccurate, out-of-date, incomplete, or out-of-context.

Data Disclosure

Disclosure refers to making Your Data available to any party other than Bellabuy and You. The term disclosure may include many different conditions of data transfer, including selling, renting, trading, sharing and giving. Bellabuy undertakes to disclose Your Data only under the following circumstances: in the course of business being conducted between You and Bellabuy, where disclosure is necessary to a contractor, such as a transport company. Where Your Data is disclosed in this way, Bellabuy undertakes to exercise control over Bellabuy contractors to ensure that their actions are compliant with these Terms; in other circumstances that are directly implied by the purpose agreed between You and Bellabuy at the time of data collection or subsequently. Where Your Data is disclosed in this way, Bellabuy undertakes to exercise control over Bellabuy contractors to ensure that their actions are compliant with these Terms; with your consent, or at your request; where required by law, where permitted by law (e.g. the reporting of suspected breach of the criminal law to a law enforcement agency; and in an emergency, where Bellabuy believes on reasonable grounds that the disclosure of Your Data will materially assist in the protection of the life of health of some person), provided that Bellabuy will apply due diligence to ensure that the exercise of the permission is justifiable. In all cases, Bellabuy undertakes to disclose only such of Your Data as is necessary in the particular circumstances.

Data Retention and Destruction

Subject to the qualifications immediately below, Bellabuy undertakes:

to retain Your Data only as long as is consistent with its purpose; and to destroy Your Data when its purpose has expired, and to do so in such a manner that Your Data is not subsequently capable of being recovered.

This undertaking is qualified as follows:

Your Data may be retained in Bellabuy logs, backups and audit trails within short-term retention cycles that are devised to protect the company’s operations. In such cases, Your Data will be destroyed in accordance with those cycles;

Your Data may be retained beyond the expiry of its purpose if that is required by law, such as a provision of a statute, or a court order such as a search warrant or subpoena, or a warning by a law enforcement agency that delivery of a court order is imminent. In these circumstances, Bellabuy: will take any reasonable steps available to it to communicate to You that Your Data is being retained, unless it is precluded from doing so by law; and will only retain Your Data while that provision is current, and will then destroy Your Data;

Your Data may be retained beyond the expiry of its purpose if it is authorised by law (in particular to protect Bellabuy interests, e.g. if it believes on reasonable grounds that You have failed to fulfill your undertakings to Bellabuy or have committed a breach of the criminal law). In these circumstances, Bellabuy will only retain Your Data while that situation is current, and will then destroy Your Data.

Access by You to Your Personal Data

Bellabuy undertakes to provide you with access to Your Data, subject to only such conditions and processes as are reasonable in the circumstances. In particular, Bellabuy undertakes to enable access:

conveniently; without unreasonable delay; and without cost.

Bellabuy undertakes to establish and operate identity authentication protections for access to Your Data that are appropriate to its sensitivity, but practical. This may involve some inconvenience; for example, relatively straightforward procedures may be involved in order to provide you with access through a channel that you have previously registered with Bellabuy (such as a particular email-address), but may impose more onerous procedures if you wish to use some other channel. In the event that you dispute some aspect of Your Data, Bellabuy undertakes to take reasonable steps in relation to the amendment, supplementation or deletion of Your Data.

You undertake:

not to seek access for frivolous purposes, or unreasonably frequently; to accept that deletion of some data may not be consistent with the provision of particular services by Bellabuy to you.

Information about Data-Handling Practices

Bellabuy undertakes to make information available to you about the manner in which Bellabuy handles your data:

in general terms, in a readily accessible manner; and in more specific terms, on request.

Where Your Data is disclosed to a contractor, Bellabuy undertakes to make information available to you on request about the manner in which Bellabuy contractors handle your data.

Bellabuy undertakes to ensure that the information provided is meaningful, and addresses your concerns.

You undertake:

not to seek such information for frivolous purposes, or unreasonably frequently; and to accept that the disclosure of excessive detail may harm the security of Your Data and Bellabuy business processes, and may harm Bellabuy commercial interests.

Third Party Sites

The Bellabuy Website may contain links to websites which are owned or operated by third parties independent of Bellabuy (“Third Party Websites”). Third Party Websites should contain their own privacy statements and, should you choose to access those Third Party Websites, they are responsible for informing you about their security and privacy practices.

Definitions

Your Data means data that is capable of being associated with you, whether or not it includes an explicit identifier such as your name or customer number. In particular, it encompasses all data that Bellabuy is capable of correlating with you, using such means as server-logs and cookie-contents. Your Data does not refer to data that can no longer be associated with you. This includes aggregated data that does not and cannot identify the individuals whose data are included in the aggregation. Consent means your concurrence with an action to be taken by Bellabuy. Consent may be express or implicit, but in either case must be informed and freely-given.

Changes to These Privacy Undertakings

Bellabuy undertakes:

not to materially change these Terms in a manner that reduces the protections for Your Data; to take all possible steps to prevent any company that acquires this company or any of its relevant assets from materially changing the Terms applicable to Your Data in a manner that reduces the protections for Your Data; where it is considering making changes to these Terms, or creating more specific Terms relating to specific services, to consult with appropriate representative and advocacy organisations; where it makes changes to these Terms, to ensure that the differences between successive versions are readily accessible; to maintain all prior versions of these Terms in such a manner that they are dated, and readily accessible.

You acknowledge and accept that your use of the Bellabuy Website indicates your acceptance of the Bellabuy Website these terms. This is the current Terms. It replaces any other legal Terms for the Bellabuy Website published on the Bellabuy Website to date. Bellabuy is under no obligation to specifically notify you of any variation to these legal Terms. You accept that by your use of the Bellabuy Website after any variation, Bellabuy has provided you with sufficient notice of the variation and you are taken to have accepted the new legal Terms as outlined in this current version.

Last Updated: 7 June 2017